At 7game, your privacy is taken seriously. This Privacy Policy explains what personal data we collect from Filipino players, how we use it, who we share it with, and what rights you have over your own information. By using 7game.bid, you agree to the practices described on this page.
We only collect the personal data that is necessary to operate your account, process transactions, verify your identity, and comply with applicable Philippine regulations. Below is a summary of the main categories of data we handle and the purpose behind each.
When you register on 7game, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to create and manage your account, verify that you meet the minimum agerequirement of 21 years old, and ensure that only one account exists per player. We do not collect more personal details than are strictly needed for these purposes. Your account information is stored securely and is never sold to third parties.
To process deposits and withdrawals in Philippine pesos, we collect payment method details, transaction amounts, timestamps, and reference numbers. This data is used solely to complete your requested transactions, detect fraud, and maintain accurate financial records as required by Philippine law. Full payment card numbers are never stored on our servers — all payment processing is handled by certified payment partners.
We record your game history, bet amounts, win and loss records, session durations, and any responsible gaming limits you have set. This data helps us provide a personalised experience, monitor for signs of problem gambling, and comply with our regulatory obligations. Activity records are also used to resolve any disputes about game outcomes or account balances fairly and accurately.
When you access 7game from your mobile browser or any device, we automatically collect your IP address, device type, operating system, browser version, and session logs. This technical data is used to maintain platform security, detect unauthorised access attempts, and improve the mobile experience for Filipino players. We do not use this data to build advertising profiles or share it with marketing networks.
To comply with Know Your Customer (KYC) requirements under Philippine regulations, we may request a copy of a government-issued ID, proof of address, or other verification documents. These documents are used exclusively for identity verification and anti-money laundering checks. Verification documents are stored with strict access controls and are deleted once they are no longer required for compliance purposes.
If you contact our support team at [email protected], we retain records of your messages and our responses. These records help us resolve your queries accurately, maintain quality standards, and refer back to previous interactions if a follow-up is needed. Support communication records are kept for a reasonable period and are accessible only to authorised support staff.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have clear rights over your personal data. Here is what you are entitled to and how to exercise each right.
We do not sell your personal data. We share it only where necessary to operate the platform or meet our legal obligations.
We share the minimum necessary payment data with certified payment partners to process your deposits and withdrawals in Philippine pesos. These partners are contractually bound to handle your data securely and may not use it for any other purpose.
Where required by Philippine law or by a competent regulatory authority, we may be obligated to disclose certain account or transaction data. We will always seek to limit such disclosures to the minimum required and will notify you where legally permitted to do so.
We may share data with specialist fraud detection and identity verification services to protect the platform and all players from fraudulent activity. Any such service providers are vetted carefully and are required to process data only for the specific purpose for which it was shared.
7game does not share your personal data with advertising networks, data brokers, or social media platforms for marketing or profiling purposes. Your gaming activity and personal details remain within the 7game platform ecosystem and are never used to serve you targeted advertisements on other websites or apps.
Security is built into every layer of the 7game platform. Here is a plain-language summary of the technical and organisational measures we have in place.
All data transmitted between your device and 7game.bid is protected by TLS encryption, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
Personal data is stored on secured servers with restricted access controls. Only authorised personnel with a legitimate operational need can access player data, and all access is logged and audited regularly.
Passwords are stored using industry-standard hashing algorithms and are never stored in plain text. We strongly recommend that all players use a unique, strong password for their 7game account and avoid reusing passwords from other services.
In the unlikely event of a data breach that affects your personal information, 7game will notify affected players and the relevant Philippine regulatory authority within the timeframes required by law. We will provide clear guidance on any steps you should take to protect yourself.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play an important role — please keep your account credentials confidential and contact [email protected] immediately if you suspect any unauthorised access to your account.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions about your account and data.
Contact us directly: [email protected]